Kilburn Carpet Cleaners Modern Slavery Statement

This Modern Slavery Statement sets out the steps Kilburn Carpet Cleaners has taken, and continues to take, to ensure that modern slavery and human trafficking are not taking place in our business operations or within our supply chains. Modern slavery includes slavery, servitude, forced and compulsory labour, and human trafficking. Kilburn Carpet Cleaners is committed to acting ethically and with integrity in all business relationships.

Our Organisation and Supply Chains

Kilburn Carpet Cleaners provides professional carpet and upholstery cleaning services. Our activities are primarily based in the United Kingdom and rely on a network of suppliers that provide cleaning products, machinery, equipment, uniforms, and certain outsourced services. We recognise that modern slavery can occur in any sector and country, and we are committed to identifying and managing the risks that may exist in our own operations and within our supply chain.

Zero-Tolerance Approach to Modern Slavery

We operate a strict zero-tolerance policy towards modern slavery and human trafficking. This commitment is embedded in our company values and underpins all our business dealings and relationships. We expect the same high standards from all our suppliers, contractors, and business partners, and we will not knowingly engage with any organisation that is involved in or turns a blind eye to modern slavery practices.

All employees, from management to frontline staff, are expected to uphold this zero-tolerance approach. Any breach of this policy by an employee may result in disciplinary action, up to and including termination of employment. Any breach by a supplier or contractor may result in the review, suspension, or termination of the business relationship.

Supplier Standards and Audits

We are committed to working only with suppliers and contractors who share our commitment to preventing modern slavery. As part of our supplier due diligence process, we seek to understand the labour practices, working conditions, and ethical standards of our suppliers. We aim to prioritise suppliers that can demonstrate clear policies and controls relating to modern slavery and human rights.

We conduct supplier audits and reviews, which may include requesting information on labour practices, reviewing publicly available information, and, where appropriate, conducting site visits or remote assessments. Where potential risks are identified, we seek to work collaboratively with suppliers to address and mitigate those risks. If a supplier is unwilling or unable to take appropriate remedial action, we will consider ending the relationship.

Reporting Concerns and Channels

Kilburn Carpet Cleaners encourages a culture of openness where employees, contractors, and other stakeholders feel able to raise concerns about modern slavery without fear of retaliation. Any individual who suspects or becomes aware of any instance of modern slavery related to our business or supply chain is encouraged to report it through our internal reporting channels.

Concerns can be raised directly with line management or senior management. All reports will be treated seriously, handled sensitively, and investigated promptly. Where appropriate, concerns may be escalated to relevant external bodies or authorities. We are committed to protecting those who raise concerns in good faith, and we will not tolerate any form of victimisation against whistleblowers.

Training, Awareness, and Responsibility

Responsibility for overseeing our modern slavery commitments rests with senior management. We work to ensure that relevant staff understand the risks of modern slavery and the role they play in identifying, preventing, and reporting potential issues. Awareness of modern slavery is promoted through internal communications and management guidance.

Managers with responsibility for procurement, supplier management, and recruitment receive additional guidance on conducting appropriate checks and maintaining ethical standards. We also expect supervisors and team leaders to remain alert to indicators of exploitation and to respond appropriately where concerns arise.

Monitoring, Review, and Continuous Improvement

We are committed to reviewing and improving our approach to modern slavery on an ongoing basis. This Modern Slavery Statement is reviewed at least once every year to ensure it remains accurate, effective, and aligned with best practice and legal requirements. As part of this annual review, we assess the effectiveness of our policies, supplier audits, training, and reporting procedures.

Where opportunities for improvement are identified, we will update our processes, strengthen our controls, and communicate any significant changes to employees and relevant stakeholders. Kilburn Carpet Cleaners remains dedicated to playing its part in the global effort to eradicate modern slavery and human trafficking in all their forms.